Innovation Medical Specialties News

Hartford HealthCare patient portal appears to have been down

A Hartford HealthCare patient portal appears to have been down for more than 24 hours.


Several viewers have reached out to Eyewitness News saying they are not able to access their MyChartPlus accounts, including COVID-19 test results.

On Friday afternoon, Hartford HealthCare said external access to its website was not available, and that the information technology team was working to address the issue.

A spokesperson did say that Hartford HealthCare’s internal systems, including its electronic medical record, were operating normally.

Hartford HealthCare also said anyone who has a positive COVID-19 result will be contacted via phone.

Sandesh Ilhe
Sandesh Ilhe
With an Engineers degree in Advanced Database Management and Information Security, Sandesh brings the deep understanding of the digital world to the table. His articles reflect the challenges and the complexities that come along with every disruption in the industry. He carries over six years of experience on working with websites and ensuring that the right article reaches the right reader.